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On the JIRA backlog, I do not want to scroll my whole page, just the backlog

Herman Boock September 9, 2021

On the JIRA Backlog I have two scrollbars the one scrolls my page and I presume the other scrolls the backlog. How do I get the backlog scroller to work.

 

Each time I am at the bottom of my Backlog and click on a story to show me the pop-out view (pop-up on the right side). I need to scroll my whole page up.

 

Same goes for assigning stories to an epic, I need to scroll my whole page up seeing that the epic list is not fixed.

2 answers

1 vote
Jack Brickey
Community Champion
September 10, 2021

Can you please share an image of what you’re Seeing I’m not exactly sure what you’re referring to to be honest.

Herman Boock September 10, 2021

Backlog error.png

Only able to use the outer scrollbar 

 

Thanks for assisting - appreciate

Bill Sheboy
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September 10, 2021

Hi @Herman Boock and @Jack Brickey 

Noticing that effect on Chrome (after latest update...but I didn't notice if it was there earlier), the right-most scroll bar you see is from the browser page.  There is another scroll bar just to the left, which appears to do nothing for me.  Is that what you are noting?

Kind regards,
Bill

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Jack Brickey
Community Champion
September 10, 2021

thanks Bill. Yes that looks like a browser in her office you to be honest. Are you seeing this in any other browser?

Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 10, 2021

Yup; Edge has it too.

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Herman Boock September 12, 2021

Hi @Jack Brickey yes the scroll bar to the left. The problem I am having is that we have a large backlog and that I need to scroll to the top if I want to drag stories to an epic or when clicking on a story (right pop-up) appears to view it. @Bill Sheboy yes on edge it is the same. 

0 votes
Pramodh M
Community Champion
September 10, 2021

Hi @Herman Boock 

Create Swimlanes  or quick filters to get around this effect in board settings

Or you have option of reducing the backlog items only for the specific issues by editing board filter.

Thanks,

Pramodh

Herman Boock September 10, 2021

Hi Pramodh,

Thanks for the reply.

Why is there than a scrollbar if a user cant use it?

Regards,

Herman

Mariëlle van Someren January 23, 2023

Dear all, is there an issue number for this question? In my company users are also complaining. 

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