Organizing Jira Attachment Folder Structure

[Muthupandi Murugesan]

Hi Community,

In my Jira instance, we have a large number of attachments uploaded by users across different projects and issues. Right now, all attachments are stored in the default Jira attachments directory on the server, but it’s becoming difficult to manage and organize.

• Is there a way to organize the Jira attachment folder structure (e.g., by project or issue) on the server side?

• Can Jira natively manage attachment folders, or do we need an external plugin/automation?

• Any best practices for maintaining attachment storage and avoiding clutter?

Would appreciate guidance or recommendations from anyone who has dealt with attachment management in Jira.

Thanks,

Muthupandi Murugesan

@Senthilkumar Thiyagarajan 

[Benjamin]

Hi @Muthupandi Murugesan 

Welcome. Is sounds like you are using Jira server although this post is tagged with Jira Cloud. 

The short answer is that you can't and shouldn't change the directory structure. This is a structure created and organize by Jira. If you change it, all the path links will be wrong. Ultimately, leading to your Jira unable to find the attachments.

You can the top level directory to external storage directory or like a AWS storage. Allowing you to scale as needed. 

For maintaining, that's really going to come down to the organization on the project/issues side and not the attachment directory. As projects and issues are no longer relevant or needed. Should archive or delete them. Once you delete the projects, the issues along with their attachments would be purged. Would recommend more maintaining active data on the system and clean up the ones that are not. 

Another thing to look at putting an attachment size limit, so its prevent large files getting uploaded. This  comes in handy if end-users keep uploading large video files. If you don't have that issue, no need.

-Ben

[Muthupandi Murugesan]

Thanks, Ben, for your response.