Parent Field ID

[Rob Geritano]

Parent Field not available in eazyBI

[Gerda Grantiņa]

Hello @Rob Geritano 

You can import the field "Parent Link" in the eazyBI data source import options. See more here: https://docs.eazybi.com/eazybi/data-import/data-from-jira/plans-custom-fields

Best,
Gerda // support@eazybi.com

[Dirk Ronsmans]

Hi @Rob Geritano ,

You might want to reach out to EazyBI directly for that: https://eazybi.com/contact

[Rob Geritano]

Thank you for responding much appreciated.  The first thing that we did was reach out to eazyBI.   What we found out was, It appears that there is an open issue relating to the new parent field not being included in the API.  We did discover that the parent link while deprecated is copying the value of the parent field for issue types that have been placed above an Epic in Jira hierarchy. 

[Dirk Ronsmans]

I see, then it might be best to reach out to Atlassian and open a support ticket with them to have the API changes made.

You can raise a ticket with them at https://support.atlassian.com/contact