Permission issues with Bitbucket integration

[ortigozamatias]

A repository hosted in Bitbucket that was integrated with Jira and reported successfully. I can view branches, commits and similar on each issue. However, there is an icon next to the repository name in the navigation bar that, once clicked, shows the following text:

Your repo is now linked, but your team can get visibility of development progress in their issues when and Jira are integrated.

I keep trying to repeat the linking process but that icon won't go away.

By the way, I'm using Safari, even though the icon keeps appearing on Google Chrome too.

I've tried giving myself every possible permission I'm aware of.

This is the situation:

[Andy Heinzer · Accepted solution]

Hi,

I understand that you have some concerns in regards to integrating Jira Cloud with Bitbucket.  But I am unclear as to exactly what you are seeing here and what the expectations are here.

When you say

there is an icon next to the repository name in the navigation bar that, once clicked, shows the following text:

I'm not sure where exactly you are seeing that.  Could you grab a screenshot of that part? 

Could you also let me know if you see commits, pull requests, and branches on Jira issues that mention that Jira issue key?  Just trying to fully understand where the problems might be and better understand which aspects are working here and which are not.

The screenshot you posted is not necessarily a sign of a problem.  Repos in the DVCS connector of Jira will always have that refresh icon on them.  This is one way to force Jira to refresh the data it has on that repo so that it can better show such linkages in Jira.

Interested to learn more here.

Thanks

Andy

[ortigozamatias]

Hi,

After moving onto the new navigation scheme, that refresh icon went away. 

Maybe there wasn't anything bad at all, as you said. I've never had problems with fetching the repository state, its pull requests or so. It was just that refresh icon that was bothering me.

Best!