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Post Functions stopped working using the JMWE app - any suggestions on how to fix?

Amanda Busiello
Amanda Busiello
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August 29, 2022

Post Functions stopped reading. It just shows up as "bad reading" and isn't loading. 

 

Any suggestions on how to fix? 

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David Fischer
David Fischer
Community Champion
August 29, 2022

Hi @Amanda Busiello 

If it stopped working on Friday, that's likely due to a known Jira bug with app updates. The quick fix is to uninstall and reinstall the app, you won't lose anything. 

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G subramanyam
G subramanyam
Community Champion
August 29, 2022

Hi @Amanda Busiello welcome to the Atlassian community.

The troubleshooting steps are made available on this confluence help page. I haven't come across this issue, so, can't reproduce myself. Please see if the document steps are helpful for you.

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Amanda Busiello
Amanda Busiello August 29, 2022

thank you for your help! I am thinking I'd do a backup of the jira instance just to be very cautious. 

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