Prevent cloning of specific standard and/or custom fields

[Derek Metz]

User Story: AS A Jira Admin I WANT TO prevent the cloning of certain fields SO THAT cloned tickets do not copy certain fields/values that should be re-calculated or entered newly on the cloned ticket

I found a solution that appears to restrict cloning entirely for a specific issuetype and workflow status combination: https://community.atlassian.com/t5/Jira-Core-questions/Disable-Clone-for-an-issue-type-Initiatives/qaq-p/1211409

Is there a global solution to prevent cloning a field's value irrespective of issuetype or workflow status?

[Marlene Kegel - codefortynine]

Hi,

Thank you for mentioning Deep Clone for Jira, @Petter Gonçalves !

It's indeed possible to exclude certain fields when cloning issues. 

@Derek Metz , if you're not sure if our app is able to solve your problem, don't hesitate to get in touch with our support. We are always interested to discuss new use cases. If our app is currently not able to solve your problem, it might be possible to enhance it for you.

[Warren Kent]

@Marlene Kegel - codefortynine , does this include functionality to clear custom fields that are single/multi select list fields? I see it makes mention of being able to clear checkboxes.

[Marlene Kegel - codefortynine]

@Warren Kent , yes it is possible to clear custom fields that are single/multi select list fields. 

Below is a screenshot of the Deep Clone Field Editor. I've tested both fields and verified that it worked flawlessly.

Besides clearing you can:

• Set a value
• Add value to an existing value (multi select list field only)
• Remove a value from existing values
• Update field using Jira Expression Language

[Warren Kent]

Thanks!

[Petter Gonçalves]

Hello @Derek Metz

Thank you for reaching out.

Unfortunately, it is not possible to prevent/select specific fields from being cloned when using the Jira Clone functionality. 

We clearly understand how useful this functionality would be, so we created the following feature request to get this feature implemented in Jira Cloud application:

- Add Conditions, Validators, Post Functions to the Clone, Edit operations 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

As a workaround, there are some Marketplace apps that might add this functionality to Jira, like the one below:

Deep Clone for Jira 

Let us know if you have any questions.