Priority display exception

[彥宏(Luke) 劉]

May I ask what is the reason. It has been confirmed that the correct Priority Scheme has been associated with the correct Project, but the old wrong Priority still appears.

For example I have two priority schemes where scheme A contains "high" and "low" and scheme B contains "P1" and "P2" today
I replaced B with A, but I still see "P1" for B scheme on the issue

------example example--------

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @彥宏(Luke) 劉 ,

based on the provided screenshot it seems that you are still replacing the old scheme with the new one. During that operation JIRA is asking u a mapping between the old and the new values. Please go ahead with that mapping and then click on next. All the existing issue with P3 values, for example, will be updated with the new mapped value.

Hope this clarifies,

Fabio

[彥宏(Luke) 劉]

Hi @Fabio Racobaldo _Herzum_ 

First of all, thank you for your answer, I also have to continue to the next step.
But maybe I didn't express it clearly enough😅. What I want to express is that after these steps are confirmed and executed, I can still see "P3" instead of the new "High" on the issue.
It should be able to display "High" correctly, which is what I want~👍

"High" ⭕
"P3" ❌

Regards
Luke

[Fabio Racobaldo _Herzum_]

hey @彥宏(Luke) 劉 , verify that new scheme has beene associated to your project. Moreover, please try to reindex your project.

[彥宏(Luke) 劉]

Hi @Fabio Racobaldo _Herzum_ 

Ok, I have confirmed that Scheme is associated with Project.
So, the next step is just for Project Reindex, right?

I'll try this method

Thanks you & Kind Regards
Luke

[Fabio Racobaldo _Herzum_]

Hey @彥宏(Luke) 劉 ,

did u solve?

[彥宏(Luke) 劉]

Sorry for being busy recently, the problem seems to be solved now, thank you for your help! Very useful!

If I have any other questions, I will come back here to ask you. Thank you so much!!