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Problem with download files

enrique carranza May 7, 2019

Hi all.

 

I'm trying to download a file; but the correct file is not downloaded:

1.-

1.png

2.-

2.png

3.-

3.png

 

As you can see, i am trying to download the file "1 AL 14 DE MAYO _ FACEBOOK.pptx"; however, the "original" file is downloaded.

 

I request the help of the community to solve this problem.

 

Thank you.

 

Best regards.

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
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May 7, 2019

You are not the first person to report this today, I think the latest Cloud update has broken something.

This needs to go to Atlassian as a new bug in my opinion.

enrique carranza May 7, 2019

Hi Nic.

 

Thnaks for your answer.

 

How do I report this bug to Atlassian?

 

Best regards.

Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 7, 2019

https://support.atlassian.com/contact

I've asked informally as well, they may already have it logged/known

enrique carranza May 7, 2019

Nic,

 

Thank you again for your help.

 

Best regards.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 8, 2019

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