Proforma Form showing up twice when selected in Service Management

[mcorso]

Hello, I just created a simple Proforma Form and put it in out Service Management Portal.  When the form is selected it is putting a duplicate of the fields in the form.  Any  Thoughts ?  

[Peter Preston]

Hi @mcorso and welcome 👋

This can happen if you have both ProForma and ProForma Lite installed. 

You can safely uninstall ProForma Lite with ProForma full and not lose any data. The form templates are stored directly on your Jira project and forms on issues are stored on the Jira issues themselves. So the only way you would lose the form is if you deleted the issue. So, please uninstall the ProForma Lite version and see if this behavior will still appear. Also, you can see more about this process here.

If you've moved from ProForma to ProForma Lite, the same process should apply.

Let me know if this solves the problem!

[mcorso]

Hello, that was it   Thank you