Project Automation

[gohar.galstyan]

 I have a task which I can't  do

Project Automation
a. When task transit from "Backlog" → "To Do" auto-comment, "We process this
"Issue Key" task".
b. The Due date must be extended for two days when the task transit from "In
Progress" → to "Waiting for Review".

[Trudy Claspill · Accepted solution]

Hello @gohar.galstyan 

Welcome to the community.

Please show use the details of the Automation that you have created so far, and point out which part you are having trouble completing.

Is the rule executing at all?

Show us the messages in the Audit Log for the latest execution of the rule.

[gohar.galstyan]

Hello @Trudy Claspill 

First of all thank you for your reply. It is my first step in Jira and I have some issues

So

[Trudy Claspill]

You have the wrong trigger.

As you currently have it, the rule would be triggered only if a Comment is added at the same time the issue is being transitioned. That would mean the user selected the status change and was prompted to enter a comment.

If you want to add a comment automatically when a transition happens then your trigger needs to be Issue Transitioned, followed by an Action to Add Comment.

Also note that your scenario (b) will need to be a separate rule based on another Issue Transitioned trigger, which would be followed by an Edit Issue action. You will need to use smart value functions to update the Due Date. Review this page for information about smart value functions you can use with date/time fields.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#--

[gohar.galstyan]

@Trudy Claspill  thank you very much , I will try and come back with feedback. 

But  I have 2 question asa well as - I already created components with the following names: APP, API, Software, Hardware, 

So I have a task 

• In Kanban board should visible only tickets with APP and API component
•  In Scrum board, create two active sprints where must be shown only the tickets with
  Software and Hardware component tickets

I can't do it

[Trudy Claspill]

Hello @gohar.galstyan 

Your questions about components and boards is an entirely different topic than the question you originally posted. Please create a new Question in this community for that new topic.

[Trudy Claspill]

@gohar.galstyan 

For the rule that is not working please show the details of that rule and show the output of the Audit Log for an execution of that rule.

[gohar.galstyan]

@Trudy Claspill I did it first task - thank you

[gohar.galstyan]

@Trudy Claspill  the 2nd trigger did not work

This issue was updated at {{issue.updated.shortTime}}. //returns This issue was updated +2.

[gohar.galstyan]

Also note that your scenario (b) will need to be a separate rule based on another Issue Transitioned trigger, which would be followed by an Edit Issue action. You will need to use smart value functions to update the Due Date. Review this page for information about smart value functions you can use with date/time fields - this one