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Project Settings -> Workflows option is not available

Paul Wade September 19, 2019

Cannot see Workflows in Project Settings so cannot set a default project workflow.

I am Adminstrator for the project. How to set a Project Workflow?

I am trying to follow the Atlassian help.

2 answers

1 vote
Jack Brickey
Community Champion
September 19, 2019

you are on a Next-gen project which does not support or require Workflows at least in the classic sense.

Bharath Reddy
Contributor
August 13, 2020

what do you mean by not required or not supported?

Jack Brickey
Community Champion
August 13, 2020

NG workflows (except for Service Desk projects) are created solely (currently) via the board. The workflow is simple in that issues are intended to move left to right but do not require sequential movement. There isn’t a workflow that you view and edit like in Classic projects.

0 votes
Bastian Stehmann
Community Champion
September 19, 2019

Hi @Paul Wade ,

Is the complete workflows page missing or only the option to change the workflow?

The Jira Administrator can configure if they will give you the rights to edit the workflow or not. So maybe, it is not enough if you are project Administrator but you need to be Jira Administrator. 

Paul Wade September 19, 2019

OK I checked and I am jira-administrator as well.

 

This is the screen where I am expecting to see Workflows so that I can assign a Project Workflow.

 

In the list of Workflows Schemes I see some but all in the Inactive list. The Active list is empty.

Thanks

Paul Wade September 19, 2019

OK I checked and I am jira-administrator as well. This is the screen where I am expecting to see Workflows so that I can assign a Project Workflow. In the list of Workflows Schemes I see some but all in the Inactive list. The Active list is empty.

Thanks

Paul Wade September 19, 2019

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Jeff Petriello
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September 28, 2021

yeah, i'm having this same issue right now...

Harsh Sharma October 11, 2021

Facing the same issue? Any solution?

Jack Brickey
Community Champion
October 11, 2021

@Bhavani , what exact issue are you having? Are you using Team Managed Project? Are you the project admin?

Harsh Sharma October 11, 2021

Yes I am the project admin, But I am not able to find the Workflow option under the project settings. 

Harsh Sharma October 11, 2021

I am new to JIRA, So Can you tell me how to check if i am working on Team managed project or not?

Jack Brickey
Community Champion
October 11, 2021

Look on the bottom left corner.

Harsh Sharma October 11, 2021

Thank you I got it,

Now I also need to know how to convert Team managed projects to company managed projects.   

Correct me if I am wrong, In the company managed project I will be able to get the workflow option under project settings right!

Jack Brickey
Community Champion
October 11, 2021

Correct. However, you have workflows by issuetype in TMP now as well. In the Board view click on ellipses in top right

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