Project does nt exist

[Naveen Vb]

Hi Guys, 

 i am trying to add the Clockify app to my Jira . and i am facing couple of issue. i did installed the addon successfully and the Clockify window is available on issues , But is showing like "Project does not exist"

Any idea why it is showing like this ? , Thanks in advance

[Jack Brickey]

My guess is that this is a permissions issue. I'm not exactly familiar with Clockify but assume that it must be given permission to browse projects. Have you reviewed the documentation for this application?

[Naveen Vb]

Thanks for the reply  ,  Yes , i did went through the Clockify documentation , didn't find anything related to permission in JIRA, How can we provide access to an addon to a project??

[Jack Brickey]

Unsure. I recommend you contact them directly - https://clockify.me/help/contact