Project import fails due to an unexpected problem

[TamasS]

Hi Everyone,

I'd import a project from a Jira to another. When the backup.xml started parsing suddenly I got the following error message:

There was an unexpected problem processing the backup XML file at.... Timestamp format must be yyyy-mm-dd hh:mm:ss[.fffffffff]

The 2 Jira's time and date format are identical: actually the source Jira is our PROD and the target is our TEST instance. Both are of version 7.5.2

The only thing I did that I edited the entities.xml because of this error:

https://confluence.atlassian.com/jirakb/custom-field-xxxx-requires-option-xxxx-for-the-import-but-it-does-not-exist-858715830.html

So I only changed a few customfieldconfig IDs! No rows have been moved or extended!

Then I saved the entities.xml and zipped and wanted to import into the target Jira. Then I got this error.

The real problem is that the error message nor atlassian-jira.log shows the exact place of the problem.

Is there any way to detect where is the problem in the entities.xml?

Thank you in advance for the hints!

[Alexey Matveev]

Hello,

kindly have a look at this KB:

https://confluence.atlassian.com/jirakb/timestamp-format-must-be-yyyy-mm-dd-while-importing-from-an-external-system-126910718.html

[TamasS]

Hello Alexey,

thank you for the fast response!

Yes, I read this page already and my concern is that how can I find the problematic row in the entities.xml?