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QA assignee filed does not appear in my scrum board avatar list.

Anna Gharibyan April 10, 2023

Screen Shot 2023-04-11 at 10.07.57.png

 

In this avatar list my QA asignee person, that filed does not appear, how can I fix it? 

 

 

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
April 10, 2023

Hi @Anna Gharibyan 

First of all I'm not sure that all users within a project can be visible there. Second of all, has this user being granted project membership? Does he has access on this project?

Anna Gharibyan April 10, 2023

yes he has access ,,, when i put him in asignnee filed he appears but when i put him in QA Asignee filed does not show in the avatar bubble

Alex Koxaras -Relational-
Community Champion
April 10, 2023

"QA Assignee" is not a systemic field. So that's why you don't see him up there.

Anna Gharibyan April 10, 2023

so what is going to be a solution?

Alex Koxaras -Relational-
Community Champion
April 11, 2023

Place QA assignee in the "assignee" field. In Jira cloud, you can't really mess this functionality. There isn't just a way.

If having the assignee's avatar on the quick filter bar is a "must have" for you, then you should use the assignee field and change the way you work. E.g. keep your "QA Assignee" field as a historic field, and use the Assignee field to indicate who is working on the issue.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 11, 2023

You can use automation to copy the QA assigee into the assignee field when the issue moves into QA

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