Query for all children in hierarchy is not working

[Cristin Hernandez]

Hello,

I used to use this query all the time in a previous company. It allowed me to see all the children in the hierarchy (epics, stories, tasks) and now it's not working.

(issue in linkedIssues(KEY) OR issuekey in portfolioChildIssuesOf(KEY)) AND issuetype not in (subtask) 

The key rererenced is for an initiative (issue type at the top of our hierarchy). That initiative has 1 child epic, and that epic has multiple child stories. When I run this query, the result indicates that there are no issues matching my query. 

Has something changed with this query syntax? Or is there some other way I can get a view into all the low-level children of an top-level issue type?

Thanks for your help!

[Trudy Claspill]

Hello @Cristin Hernandez 

Welcome to the Atlassian community.

In what type of project is the Initiative? In what type of project is the Epic and its child issues? Get the project Type information from the View All Projects page under the Projects menu.

If you execute the pieces of the filter separately do you get results?

issue in linkedIssues(KEY)

issuekey in portfolioChildIssuesOf(KEY)

[Varsha Joshi]

That's a good way to troubleshoot. 

[Michael Yaroshefsky - Visor for Jira]

Agreed, this is a smart approach.

[Trudy Claspill]

Hello @Cristin Hernandez 

Are you still experiencing the problem or were you able to resolve the issue?

[Cristin Hernandez]

Hi everyone,

I apologize for the long delay in responding. The query is working now. It's odd, because the exact same syntax that didn't produce any results previously now does. Anyway, I'm glad it is working now.

Thank you again,

Cristin