Question about the jira automation

[Sowmiya Srinivasan]

Hello Lovely community,

Here is my question. In our company we are not using cloud , we are using data center. I was trying to move one of the legacy automation to normal automation in jira but i can't find the solution. Below is the scenario.

I would like to move from legacy to normal Jira Automation. Is it possible?

[Johannah Couture]

Hi,

From what I understand, this is what you're looking to do - when progress is started on a linked issue and the original issue is in Waiting for response/Escalated/Temporary solution, you want to start progress on the original issue.

I think this solution might work for you. 

Trigger 
When: Issue transitioned
TO
In Progress

Condition
If: Linked issues match
Types: <link types or All link types> Match: status in ("Waiting for response", Escalated, "Temporary solution")

Action
Then: Transition the issue to 
In Progress

[Sowmiya Srinivasan]

Thank you so much for your reply.

What you said is exactly right but i just have one question.Below condition is for original issue right but how does it work? I want this issue transition for linked issue not original one. It will take this as original issue if i'm right. Correct me if i'm wrong

Trigger 
When: Issue transitioned
TO
In Progress

[Johannah Couture]

Your legacy automation performed the action on the original issue, while the automation I proposed performs the action on all linked issues. Essentially, it's working in the opposite direction of the original - so when you transition an issue to In progress, the linked issues that are in Waiting for response/Escalated/Temporary solution statuses are then transitioned to In progress as well.

Ex.: ABC-1 is linked to DEF-2 and GHI-3.

In the legacy automation, if DEF-2 transitions to In progress and both ABC-1 and GHI-3 are currently in Waiting for response/Escalated/Temporary solution, only ABC-1 is transitioned to In progress and nothing happens to GHI-3.

In the proposed automation, if ABC-1 transitions to In progress and both DEF-2 and GHI-3 are currently in Waiting for response/Escalated/Temporary solution, then both DEF-2 and GHI-3 are transitioned to In progress. (If GHI-3 isn't in one of those 3 statuses, then nothing happens to it.)

[Sowmiya Srinivasan]

Thank you for the explanation. I will try this :)