Quickfilter disappear

[Frank Hoffmann]

Hi,

the quickfilters on our Jira boards disappear from time to time. This is gone then:

Without the filters:

With filters after clicking through Jira:

Unfortunately there are no patterns to reproduce the problem. I don't want to exclude that it is a local problem, therefore the question in this round. Does anyone else have the same problem? 

Thanks,
Frank

[John Funk · Accepted solution]

Hi Frank - Welcome to the Atlassian Community!

From you screenshot it looks like the quick filters are simply displaying as individual buttons/links instead of a dropdown. Do you have more quick filters than the 3 being displayed on this board? 

It might even have to do with your browser and the size of your monitor/laptop screen where it shows the individual buttons vs the dropdown. 

[Frank Hoffmann]

Hi, Thank you!

This problem have multiple users on different boards.
In my case I only have three quickfilters. I looks as if these were not provided by the webserver. The html code doesn't appear.

I guess this is not a browser nor display problem.

But it might be a proxy problem.

Best,
Frank

[John Funk]

I think it is a space issue. The more users on a board, the more space it takes up and the less space to list quick filters individually - forcing them to a dropdown. 

So, in reality, the quick filters have not disappeared, they just are shown in a different manner. But they are all still available in one way or another. 

[Frank Hoffmann]

This is how it looks:

If I click through Jira and come back the board filters reappear:

[John Funk]

In that case, that looks like you need to submit a support ticket to Atlassian for a bug:  :-)

https://support.atlassian.com/contact/#/