Read-Only users unable to use board quick filters

[Anna Duncanson]

We have several quick filters on a sprint board and would like read-only users to be able to apply them.

Currently they aren't visible at all. Anyone know how to do this?

[Jack Brickey · Accepted solution]

Hi @Anna Duncanson , welcome to the Community.

Tell me a bit more about these read only users. I assume you are using CMP but may I ask if the board and QFs are covering more than one project? If so do these users have browse permissions to all associated projects? 

[Anna Duncanson]

Yes they have browse permissions.
We are on a company managed project and the quick filter only applies to a specific board.

[John Funk]

So why would you want to limit the quick filters access? 

[Anna Duncanson]

I don't. I want them to be able to use the quick filters, but they can't see them.

[John Funk]

But why would using them be a problem? Just trying to understand, since they only limit further what they can already see. 

[Jack Brickey]

Yes, I'm trying to understand what specific issue are these users experiencing? Are they able to see/access the board but not the QFs? that would be odd. Screenshots?

[Anna Duncanson]

Thanks for trying to help on this.

They can access the board no problem. They can't see the quick filters though.

Here's the filters from my view:


No filters on their view:

[Jack Brickey]

Hi  Anna, so those are two different boards. Are you sure that the quick filters are defined on the kanban board that you show here? Could you provide a screenshot of your quick filters on that board?

[Anna Duncanson]

Oh my goodness. You are right. Now I feel really silly. Thanks - that did the trick.

[Jack Brickey]

lol...it happens. no worries this is a no-judgement community! ;-)