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Reference in Status to strike through when in Done status on an issue

Kimberly Kriegler
Contributor
July 11, 2022

I am trying to create the status Done showing as a strikethru in the issue...all my projects but one show this.  There is a resolution field that joins the status now and I am struggling on how to get this into my workflow/status.  How do I establish the resolution for Done so it will strikethru?

2 answers

1 vote
Craig Nodwell
Community Champion
July 11, 2022

Hi @Kimberly Kriegler in your workflow on your transition to Done put in a Post Function to Update an Issue Field.  Select the Resolution Field and give it a value.  In Jira any issue with a value in the Resolution Field is considered resolved simply having the status set to Done will not.  Hope that helps.
Here's an article for your review.

Kimberly Kriegler
Contributor
July 11, 2022

Post Function?  I am struggling.  Read the article.  Is the post function within the workflow or the schema?

Craig Nodwell
Community Champion
July 11, 2022

Workflow.  You have to edit the workflow.

Kimberly Kriegler
Contributor
July 11, 2022

Ok, where is the post function option...this is really strange as my workflow on this project was fine, I changed the workflow to add a review status and activated it and now the Done status will not resolved and strike thru.

Craig Nodwell
Community Champion
July 11, 2022

When you added the review stage you changed the workflow from the simplified to a custom workflow.  Within the workflow you will see steps within those steps you will see transitions.  You need to edit the transition for Done, inside the edit for the transition there are 4 tabs Triggers Conditions Validators and Post Functions.  Go into the Post Functions tab and click on add post function.

Like Kimberly Kriegler likes this
Craig Nodwell
Community Champion
July 11, 2022

Hi @Kimberly Kriegler here's another page for your review.

0 votes
Dave Mathijs
Community Champion
July 11, 2022

Hi @Kimberly Kriegler , where is the issue not being shown as strikethrough? On your board?

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