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Regarding dashboard

mustafa sayead September 13, 2023

 

Hi All,
The test dashboard is currently configured for public access, allowing on the web to view it, however an error message is received when non licensed user attempts to access it. Unlicensed users are not able to access the dashboard.
on that dashboard those are 2 gadgets one is a filter results gadget and another gadget is an issue list, both filters are same and the filter also shared with any one on the web.. on that filter having only one issue.and the issue se
project issue security they provide any one on web .so unlicensed users are able to access that issue.
But unlicensed user's not able access the dashboard.

  • Can any one tell what I missed and what is the resolution for this fix?
    Thanks 👍

1 answer

0 votes
Trudy Claspill
Community Champion
September 13, 2023

Hello @mustafa sayead 

What is the error message that the unlicensed user receives when they try to access the dashboard?

mustafa sayead September 14, 2023

Hi @Trudy Claspill 

When they are trying to access the the dashboard they are navigating potatl not dashboard 

Trudy Claspill
Community Champion
September 14, 2023

I'm sorry, I don't understand your response.

You said the unlicensed users get an error message when they try to access the dashboard.

What is the error message that they get?

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