Remaining Estimate not showing in Ticket

[Moses Lim Him Kuong]

I had enabled Time Tracking field to be shown in ticket but only Original Estimate show out Remaining Estimate is missing.

[Moses Lim Him Kuong · Accepted solution]

I found the problem, if the screen is enabled with "Log Work" the remaining estimate will never come out with "Time Tracking".

Once i remove Log Work from the Screen configuration, "Remaining Estimate" re-appear below the "Original Estimate".

Is this documented? Can this be documented so that others will know?

[Victor Mutambuki]

Moses,

My guess is because you're using Story Points.

Victor

[Moses Lim Him Kuong]

This is under board settings right? Tried it. not sure why still not showing.

[Victor Mutambuki]

Correct. Board Settings --> Estimation.

Select None for Time Tracking.

[Moses Lim Him Kuong]

I think its not the board settings. Board setting don't affect issue fields. 
It affect reports

[Victor Mutambuki]

The setting is under board configuration. Then you go to Estimation.

[Moses Lim Him Kuong]

I tried it, What i mean is i don't think my issue is related to board settings.

[Victor Mutambuki]

Moses,

Glad you found a solution to your question. 

Victor

[Moses Lim Him Kuong]

Can Atlassian update the documentation on Time Tracking fields to have a note like below:

If Log Work is enabled on Screen, Remaining Estimate will only be visible when enabling Log Work.

[Victor Mutambuki]

Moses,

I'm sure they're aware of the issue as well other contributors here were aware of the solution. This forum is also another way of documenting such issues.

Victor

[Victor Mutambuki]

Moses,

Do you've the field on your screen(s)?

Victor

[Moses Lim Him Kuong]

Yes, below is an attachment of the edit mode.