Remove all work log with automation (clean the work log)

[Florian PEREZ [Valiantys Administrator]]

Hello , I’m looking at a way to automatically clean work log under a ticket on cloud instance of Jira

Automation does not the trick, we can only add work log
API rest does not seems to work, I’ve already tryed a delete method on the work log endpoint and got a unauthorized method response.

Anyone have a solution for this ?

[Alex Koxaras -Relational- · Accepted solution]

Hi @Florian PEREZ [Valiantys Administrator] 

You should be able to delete worklogs with API. What is the response number you are getting? 401?

[Alex Koxaras -Relational-]

@Florian PEREZ [Valiantys Administrator] 

To answer to your reply, the endpoint you have to use to delete a worklog is:

https://yourdomain.atlassian.net/rest/api/3/issue/ISSUE_ID/worklog/WORKLOG_ID

and not /rest/api/3/issue/{{issue}}/worklog 

You can't delete all worklogs right at the get go. You have to provide the worklog id and then delete a specific worklog. I've tried on my instance the above endpoint I mentioned and everything works fine.

[Florian PEREZ [Valiantys Administrator]]

Hello, after a deeper dive I can confirm we can’t delete all the work logs in one time. There’s no end point to do this with api. 

I was having another problem by not encoding my username with my api token password when encoding to base64. Rookie mistake here.

I successfully delete the work log if I only got one worklog on my issue. This can fit the need so I’ll not go further on this !

Many thanks !

[Florian PEREZ [Valiantys Administrator] · Accepted solution]

And finally I’ve found this article : https://community.atlassian.com/t5/Jira-Software-articles/Delete-all-worklogs-from-an-issue-using-Jira-Automation-with/ba-p/2233207.

I may have a try on this one !

[Alex Koxaras -Relational-]

Yup, I wrote it based on your question :) 

[Florian PEREZ [Valiantys Administrator]]

You’re the best ! 🥳

[Florian PEREZ [Valiantys Administrator]]

I'm using the https://projectbaseline.atlassian.net/rest/api/3/issue/{{issue}}/worklog endpoint and it seems not accepting Delete method to kill all the worklog. 

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-worklogs/

when I use the endpoint on Automation I get wrong method response. 

I think there no way to delete all worklog at once.