Renew JIRA Software maintenance

[Juan Martinez]

Good morning,

Our JIRA software maintenance is going to expire today. When I click on the 'Renew' in JIRA administration it takes me to the Atlassian webpage where I can see the option to renew other products, but not the JIRA software.

Any advice on how to proceed to renew JIRA maintenance?

Thanks

Juan

[Ollie Guan · Accepted solution]

Hi @Juan Martinez,

You can apply for the serial number from the following portal

https://my.atlassian.com/product

[Yogesh Mude]

@Ollie Guan i think @Juan Martinez talking about the commercial license.

[Juan Martinez]

Thanks to you both,

Yes Ollie, we have a 'Community' license, so I think a new evaluation license is not the solution.

Juan

[Yogesh Mude]

HI @Juan Martinez

I think you need to create an order for it so please have a look at the below URL and raise a request for assistance to Atlassian.

https://www.atlassian.com/company/contact/purchasing-licensing