Report 'Xray Test Runs (Curr. f.)' fails

[sai prakash karampudi]

Hello,

On this project, when extracting this report: Xray Test Runs (Curr. f.) on Issues search page, we get this issue on the column 'Test Execution Key' in excel:

Failed to download Xray test runs: Server returned HTTP response code: 403

Could you please help on this.

[Rogério Paiva - Xray Xporter]

Hi @sai prakash karampudi 

This is not expected to happen, neither we currently have reports of this happing to our customers.

So it is best to contact Xray Support (http://Xraysupport.getXray.app) to share your configuration so that the support team can investigate further.

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]

[Nicketa]

Please find response from xray support. They're saying this doesn't belongs to xray. What's next?

[Rogério Paiva - Xray Xporter]

Hi @Nicketa 

Yes, indeed this option is not an Xray feature:

Someone else must have developed this since the product Xray does not have this option. We cannot even be aware of who did this, please ask your system administrator, he might know who developed this option.

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]

[Nicketa]

Hello @Rogério Paiva - Xray Xporter ,

Thanks for the response. Issue is resolved. It is implemented using better excel plugin.

Regards,

Nicketa

[Aron Gombas _Midori_]

Just for the reference, that XRay export feature is provided by the Better Excel Exporter app in the form of an XRay integration.

See: https://www.youtube.com/watch?v=WSYsX2PJEw4&ab_channel=Midori

I work at the app vendor and I can confirm it. The actual problem was solved by our support desk.