Reports not available

[Mateus Haubert]

Hi,

I've set up a team managed kanban board on the software project environment. I don't have any reports available. Is there a way to make reports available?

I'm trying to set up a project to manage tasks and workload. I'm very confused between using business or software project and using team vs company managed. I've read a lot of articles but I feel like I'm going around in circles. When setting up a team managed business project, I don't get accurate reports because there is no resolution field available. When setting up a team managed software project, the report option is just not there. Can I lease get some overall understanding of when and which reporting options are available for each type of project?

Thanks

[Trudy Claspill · Accepted solution]

Hello @Mateus Haubert 

@Julia Jansson provided the answer for how to enable the Reports option in Team Managed projects.

At this time Team Managed projects have fewer reports available than the comparable Company Managed projects.

Team Managed projects are a relatively new construct and are intended to be "simpler" to use than Company Managed projects, and to be used by independent teams where the team needs to be able to make their own customizations without impacting other projects. As a newer construct not all reports available in Company Managed projects have been re-implemented for them.

Company Managed projects are constructed in a way that the configuration elements can be shared between projects. Workflows, issue types, and screens can be configured, and those configurations shared with other projects, so that you can multiple projects that are identically configured. Those configurations can be managed only by Jira Administrators.

You can learn more about the differences between Team Managed and Company Managed projects here:

https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/

Additionally there are Work Management/Business projects, Software projects (if you have the Jira Software product), and Service projects (if you have the Jira Service Management product). Each provides different functionality targeting different use cases. Software projects include features for Agile methodologies like Scrum boards, Kanban boards, and reports related to those methodologies. Business projects don't provide those features, but provide other features like List view and Timeline.

You can learn more about the different features of these types of projects here:

Business projects: https://www.atlassian.com/software/jira/work-management/features

Software projects: https://www.atlassian.com/software/jira/features

This page talks about the reports available for a Company Managed Software projects:

https://support.atlassian.com/jira-software-cloud/docs/track-and-analyze-your-teams-work-with-reports/

This page talks about the reports available for Team Managed Software projects:

https://support.atlassian.com/jira-software-cloud/docs/enable-reports/

This page talks about reports available for Work Management projects:

https://support.atlassian.com/jira-work-management/docs/generate-a-report/

[Mateus Haubert]

Thank you Trudy, very helpful. I suppose it's hard to identify all the features and limitations of each option and decide on what works best for what I'm trying to achieve, but the information above helped a lot.

[Julia Jansson · Accepted solution]

Hi,

There is a reports feature available in team managed software projects, although you have to enable it yourself. To do that:

1. Navigate to the Project settings page

2. Choose Features 

3. Enable the reports feature

After taking these steps, when navigating back to your project, you should have a reports tab available in the sidebar menu.

Hope this helped and that you feel a little bit less confused now!

[Mateus Haubert]

Thank you Julia.