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Resolution field not changing to desired value

aleksa.isailovic May 26, 2020

Hi,

I have a problem when changing status/resolution on issue. I am changing status to Closed and Resolution to Won't do but JIRA only accepts my status update, while Resolution is changed to Done.
It is even more strange as I am able to set Won't do status on other projects, only one project makes my this kind of problem.

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Nic Brough -Adaptavist-
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May 26, 2020

I would guess that you have got the resolution on the transition screen and are setting it ro done in a post-function in the transition.  The post-function is overriding what your people enter on screen as it happens after the screen.

aleksa.isailovic May 26, 2020

@Nic Brough -Adaptavist-thank you very much, that was exactly the problem.
Workflow was set to simplified one where post-function was hardcoded and were always setting the Resolution value to Done regardless of what I set.
I had to change to regular workflow and it works now (post-function was removed).

Best regards,
Aleksa

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