Restore project from server back-up

Good morning,

We are attempting to restore a Jira Software project using our server backup file. We are receiving the following error and don't know what's needed to clear that error.

Thanks

SNACS Import Error Msg 20221018.png

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Hi @Dorothy Callahan

This KB Article should help with the issue you are facing.

Thanks,

Tim

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Thank you! I will post outcome after applying steps outlined.

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Like • Vish Reddy {Revyz} likes this

Good morning,

Using the article referenced in answer above, we successfully restored our Jira Software project!

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Like • Tim Perrault likes this

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Restore project from server back-up

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