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Sacar detalle de tiempo de trabajo

Alejandro Martinez
Alejandro Martinez
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June 2, 2022

Hola,

me gustaria sacar el detalle del tiempo de trabajo de los tickets. Ejemplo: ticket 00001 - 40 horas:

20h usuario A

20h usuario B

es posible???

gracias

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Fabian Lim
Fabian Lim
Community Champion
June 2, 2022

Hola @Alejandro Martinez

Bienvenido a la comunidad!

Te recomiendo que busques unos plugins para estos tipo de reportes.  Nosotros usamos eazybi: https://eazybi.com/accounts/1000/dashboards/27385-time-tracking

Pero hay muchas otras opciones en el marketplace.  Los instalas y los vas probando.

Saludos

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Alejandro Martinez
Alejandro Martinez
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June 2, 2022

Que rapidez en la respuesta!!!!! Muchas gracias !!!!!!!

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Claudio Gonzalez
Claudio Gonzalez
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June 2, 2022

por nuestro lado usamos "Time in Status" y tiene bastante información asociada al tiempo en el que se encuentra un ticket en cierto status.

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