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Screen while changing status doesn't take value

Vinod Harambe May 21, 2018

I had a functioning workflow where in the status changed from "in dev" to "in QA" and the developer will get a screen where he updates "resolution type" "Assignee" and the status would change.

It doesn't work now.

Note: I tried to add a new resolution from the admin panel. Would that have impacted it?

 

Thanks in advance for your answers

1 answer

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Yogesh Mude
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May 21, 2018

HI @Vinod Harambe,

Have you added those  (Resolution Type and Assignee ) fields in Issue View screen?

If yes, as you said it doesn't work now, What exactly error you are getting.

Vinod Harambe May 21, 2018

The issue screen has those values. I have added this screen in the work flow transition to make sure that these fields are updated while the status changes to "In QA".

It used to work till a day ago, But today I tried to add a new resolution from the Admin -> Issues -> Resolution and it got messed up.

Now I get the workflow screen and it takes values when I try fill in the needed details and try to update the ticket it wont accept.

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