Script Runner is not behaving properly.

[Deleted user]

Hello Team,

We are using behavior in one of our Jira project for Bug Issue type. We are using a script in the Description field to get predefined data. 

After creating the issue whenever we are trying to edit an existing issue, the description gets reset to the default text and all user filled in the text is deleted.

I am attaching my script here. Please suggest.

def desc = getFieldById("description")
def issueType = getFieldById("issuetype")
def issueTypeVal = issueContext.issueType.name

if (issueTypeVal == "Bug") {
def defaultValue = """*<Description>*
*Steps to reproduce:*
*1.*
*2.*
*3.*

*Actual result:*

*Expected result:*""".replaceAll(/ /, '')

if (! underlyingIssue?.description) {
desc.setFormValue(defaultValue)
}
} else {
desc.setFormValue(" ")
}

[Mark Markov · Accepted solution]

Hello @[deleted]

If you need different logic on create screen and edit screen, you must restrict code execution depending on current action (create or edit).

function that helps you to achive that

if (getActionName() == null) // for edit screen

if (getActionName() == "Create") // for create screen

[Deleted user]

Hi @Mark Markov,

I used your function in our code we achieved our end result only one behave a noticed. When I am moving to different issue type at the time of issue creation (Bug to some other issue type) behavior is not going, I have to click on the Visual tab then the description values are vanishing in the creation screen.

Can you please suggest?

Shubhanshu Trivedi

[Mark Markov]

It seems like you place your code in Initialiser Function

Code in this function runs only once form load. Map your code to Issue Type field and it will be run every time field changes. Like this

[Deleted user]

@Mark Markov

Thanks For your suggestion.

It works.

[Roland Holban (Adaptavist)]

Can you send me a screenshot of your behaviour config?

Looking for this screen:

[Deleted user]

[Roland Holban (Adaptavist)]

I cannot reproduce your issue.

1. I created a behaviour with the same script, same config as yours
2. I create a "Bug" issue and add additional text to pre-filled description
3. I go to edit the issue and description doesnt change

What version of SR and JIRA are you on?

[Deleted user]

Hi @Roland Holban (Adaptavist),

SC-5.3.26

Jira-7.2.13

Try to edit other existing issues types in your projects not only Bug issue type.

BR,

Shubhanshu

[Roland Holban (Adaptavist)]

When I edit other issue types the description gets cleared completely because of:

} else {
desc.setFormValue(" ")
} 

[Deleted user]

Yes, Roland. I am using this to omitting description when I am changing the issue type at the time of issue creation. If I'll remove these lines then description text is the default for all the issue types.

Shubhanshu

[Roland Holban (Adaptavist)]

I tried downgrading my SR and JIRA to your specific versions and I still cannot seem to reproduce.

If I edit an existing issue of issue type not bug, the description gets cleared correctly because the else clause triggers:

} else {
    desc.setFormValue(" ")
}

If I try to edit an existing issue of issue type bug, the description doesnt clear because this checks for an already existing description before filling:

if (!underlyingIssue?.description) {

Do you you have any other behaviours that might be doing this?