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ScriptRunner - Send Custom Email Post Function - "Jira Project" automatically being added to Subject

Jonathan V.
Contributor
April 27, 2020

I have added a 'Send Custom Email' post function to my workflow and it is working great, with the exception of one thing; for some reason, ScriptRunner is automatically adding "Jira Project" to the beginning of my subject line.

My subject template (see below) does not contain that phrase and I have not been able to find why this is happening.

$issue.status.name Needed - $issue.key | $issue.summary

Any help would be greatly appreciated.

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Payne
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April 27, 2020

ScriptRunner is not adding that, but rather it comes from the system-defined outgoing mail prefix. You can view that setting and change it if you wish (but it IS system-wide, and users may be making use of for email rules) by clicking the system cog in the upper right, choosing System, and choosing Outgoing mail in the left nav bar.

Jonathan V.
Contributor
April 27, 2020

Thank you so much Payne. I've been looking everywhere and hadn't come across that setting. Much appreciated.

Like Payne likes this

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