ScriptRunner not cloning Issue

[Raymond Liu]

Our ScriptRunner plugin is set to clone issue after it is transitioned to done. It was working fine before. However, after renewing our License in 2022, it appears that issues are no longer being cloned. Is anyone else experiencing this issue, or does anyone have any idea of why the issues are not being cloned?

In the history field, it says the clone workflow has not run yet.

[Nic Brough -Adaptavist-]

How are you triggering the script?  (Post-function?  Listener?  etc)

Can you check the logs to see if it is throwing errors?

Can you try the script in the SR console?  You'll need to add a line to the top of it to point at a test issue to be cloned; def issue = issuemanager.getIssueByCurrentKey("ABC-123") 

[Raymond Liu]

Hello,

We are using a post-function. I will try your other suggestions.

Thank you