Scriptrunner - Last comment date for a public comment

[Jasmin Cua]

Hi, 

How do I get the last comment date for a public comment only? 

Right now, I am using this script I found here, but it doesn't take into account whether the comment is public or private. I want to get the last comment date for a public comment only. 

import com.atlassian.jira.ComponentManager

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.component.ComponentAccessor

def commentManager = ComponentAccessor.getCommentManager()
def comment = commentManager.getLastComment (issue)
def date = comment.getCreated()

return (date)

Thank you!

[Alexey Matveev · Accepted solution]

Hello,

What do you mean by public and private comment? Do you mean share with customer comment and internal comment in Jira Service Desk?

[Jasmin Cua]

Hi Alexey, 

Yes, something like that. We have comments shared with the customer/client (public) and some are restricted to an internal group only (private), for example, a developer group. 

Thank you. 

[Alexey Matveev]

I guess you are not using Jira Service Desk and private means that the comment was set either role or group visibility. In this case your code would look like this

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.component.ComponentAccessor
import java.util.Comparator;

defdef commentManager = ComponentAccessor.getCommentManager()
def commentList = commentManager.getComments(issue).sort{it.getCreated()}
Collections.reverse(commentList)
commentList.each{
  
    if (it.getRoleLevelId() == null && it.getGroupLevel() == null) {
      return it.getCreated()
    }
}

[Jasmin Cua]

Hi Alexey, 

Sorry, yes, we are not using Jira service desk, just Jira software. 

I tried your code but I am getting an error message on this line - 

commentList.each{

 [Static type checking] - Cannot return value of type java.util.List <com.atlassian.jira.issue.comments.Comment> on method returning type java.util.Date

I am using the Date Time Picker template. 

Sorry, I am not familiar with Scriptrunner at all. 

Thank you for all your help. 

[Alexey Matveev]

Could you try like this?

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.component.ComponentAccessor
import java.util.Comparator;

def commentManager = ComponentAccessor.getCommentManager()
def commentList = commentManager.getComments(issue).sort{it.getCreated()}
Collections.reverse(commentList)
for (Comment comment : commentList) {
 if (comment.getRoleLevelId() == null && comment.getGroupLevel() == null) {
 return comment.getCreated()
 }
}
return null

[Jasmin Cua]

It worked! Thank you so much, Alexey. :)

[Jasmin Cua]

Hi Alexey, 

What are the values that this command  return?

comment.getGroupLevel()

 Is there a documentation where I can check these values? 

Thank you so much.

[Alexey Matveev]

I am afraid there is no documentation. You just try to restrict your comment to a group and check what is returned.

[Ryan_McAlevey]

Hi Alexey,

Is there a way to display the last internal comment? I'm using the following script but it does not filter out customer comments.

import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager

import com.atlassian.jira.component.ComponentAccessor

def commentManager = ComponentAccessor.getCommentManager()

def comment = commentManager.getLastComment (issue)

if(comment != null)
{
" Author: " + comment.authorFullName + " - " + comment.getCreated() + "<br>" + comment.body
}

[jira guy]

comment.getGroupLevel() == "Service Desk Team"

Check to see if the above condition would work. Service Desk Team would be your service desk agent access group.