Security level field is visible to client

[Sai kiran P]

I have created a issue security scheme for 2 projects as with values 1) internal and 2) client

i have restricted that client can see only client level issues (works fine till here)

but when client is creating issues he is able to set Security level when i removed set issue security permission he is not able to create issue popping an error: SECURITY LEVEL missing.

how can i sort this out please provide your suggestions

Thanks in advance

[John Funk · Accepted solution]

Hi @Sai kiran P ,

First, set the security level default to Client

Second, modify the Permission scheme for the project and change the value(s) for the Set Security Issue permission to not allow clients to set the level. 

That should take care of it for you. 

[Sai kiran P]

Hi @John Funk 

Thank you..!!

[John Funk]

Happy to help! If that works for you, can you click on the Accept Answer button above to close this one out? Thanks!

[Sai kiran P]

I'm getting this error when client is creating this issue if i make the field as optional its default value is assigning to value= none .. please help me how to solve this i'm new for this configuration

[Nic Brough -Adaptavist-]

You need to make up your mind if you want the client to set a level or not.

If they should be able to set a level, then put the field on screen, include them in the level(s) you want them to be able to choose from and give them permission to set the security.  (You can make it mandatory if you want)

If the should not be able to set a level, then remove their "set security" permission and set the field as optional so they do not have to set one.

[Sai kiran P]

Ok.. Thank you @Nic Brough -Adaptavist-