Select project dropdown empty when creating new board.

[Seamus Clancy]

I wish to create an Upsteam board to track upstream planning & refinement work.

I selected:

View All Boards -> Create Board -> Create a scrum board -> Board from existing project 

But the project selection dropdown list is empty and I cannot proceed. 

I tried creating a new project as a test and then creating a board again but still the list is empty. Also my existing project has 300 user stories created with test cases etc so starting again is not a good option. I tried entering the project name correctly, but it says the value is invalid and I cannot continue.

My organisation is currently on Free tier, is this possibly an issue related to Free tier?

I have seen another post where user had this issue, and it was resolved by creating a new project. This did not work for me & is also not a good option to start again as there are many months of work in the existing project.

Any help would be much appreciated. 
Thank you

[John Funk]

Hi Seamus - Welcome to the Atlassian Community!

Do you have any scrum boards in your instance at all? Or would this be the first one? 

I tied it in my free instance and projects show up. 

What type of project have you created that you are trying to attach it to? 

[Seamus Clancy]

Hi John, thanks for your comment.  There is the default board which was created when the project was created. 

It's a Team-managed, software project, I am not sure if that is what you are asking. I can't say if it was a scrum or Kanban project. The project was created months ago & I joined the project this week and my predecessor is no longer contactable unfortunately. Is there a way to check that ?

[John Funk]

The bottom left-hand panel of your screen should tell you want kind of project it is. 

[Seamus Clancy]

It says "You're in a team-managed project"

[John Funk]

Team-managed projects are self contained and you cannot create additional boards for them. 

[Seamus Clancy]

Oh I see, thanks for info John. Seems like that blocks me from doing what I want. 

How viable would it be to migrate all the existing items to a new project in that case ?

[John Funk]

You can do that. Here is a handy guide to help you:

https://community.atlassian.com/t5/Jira-Software-questions/Migrating-from-Classic-to-Next-gen-Software-Projects/qaq-p/918856