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Selected field should be empty in the cloned issue

Sahish February 22, 2022

Hello People,

Whenever I clone a issue, following field must be empty in the cloned issue irrespective of the data in original ticket that is being cloned.

1.Due date
2.Fix versions
Is there any way to achieve this?

2 answers

0 votes
Édpo César
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February 22, 2022

Hi, @Sahish .

Yeah. 

To not copy fields, you would have to add then to the rule and leave them as set value so that they would be cleared:

2022-02-22 17_30_55-Eventos - Customer notifications - Service project - Distrito.png

 

If my answer helped you, please, mark it as correct answer.

Sahish February 22, 2022

Hi @Édpo César 

Thanks for your response, So this is done using plugin Automation. 

Apart from this, Is there any way to achieve this using scriptrunner ?

 

Thanks is advance,

0 votes
Stefan Salzl
Community Champion
February 22, 2022

Hi @Sahish ,

this could be achieved with Jira automation. As cloned issues automatically get linked (Clones/cloned by) on the creation a rule can be created that reacts on this type of issue linking and modify (clearing several fields) the recently created (clone) issue.

Best
Stefan

Sahish February 22, 2022

Hi @Stefan Salzl 

Thanks for your response, So this is done using plugin Automation. 

Apart from this, Is there any way to achieve this using scriptrunner ?

 

Thanks is advance,

Stefan Salzl
Community Champion
February 23, 2022

Unfortunately I can´t tell you as I am not proficient with Scriptrunner :-/

Best
Stefan

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