Hello guys!
Is it possible to create an email with a link embedded to the body of the email, that if the button was click it will throw a response to the Jira Ticket.
Ticket will then change it's status depending on the button clicked by the email recipient?
Hello @Celine Penaredondo
This is one of the native functionalities offered by Jira Service Management. The workflows in Service Management projects can have approvals that can be customized as per the requirements.
I would suggest you explore that.
Kindly accept the answer if it helps.
Hi! I found it already. I'm new to Jira so I wasn't sure what scope it covers. Thanks!
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