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Send comment to reporter

Giorgos A Tsavegias
Contributor
February 5, 2022

Hi community,

I created an automation which send a comment to the reporter of an issue, when the linked issue's status changes.

The point is that when eg the status changes from A to B, the comment is created :

@userx linked issue status B.

When i transition the issue from status B to C,

the comment is also created but substitues also the first comment and now i have 2 comments:

@userx linked issue status C

@userx linked issue status C instead of @userx linked issue status B.

Attached you will find the automationautomation.JPG

1 answer

0 votes
Fabian Lim
Community Champion
February 5, 2022

Hi @Giorgos A Tsavegias

I would create separate transition rules that are specific to each transiton. I hope it helps.

Regards

Giorgos A Tsavegias
Contributor
February 6, 2022

Hi @Fabian Lim unfortunatelly it did not work.

atarab
Contributor
February 7, 2022

Hi @Giorgos A Tsavegias ,

Can you please send the full body of the comment in the automation builder? It is cut off in the picture.

Giorgos A Tsavegias
Contributor
February 7, 2022

Screenshot_2022-02-07-18-35-19-15_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

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