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Service Accounts as Managed Accounts

Christy Johnston
Contributor
September 28, 2023

Has anyone figured out how to verify a managed account when using a Service Account that doesn't have an email account of which to login and verify? We have an Org with the products of JIRA Cloud and Access. TIA

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Ste Wright
Community Champion
October 8, 2023

Hi @Christy Johnston 

You need an email address for the account to be a Managed Account - so it can verify against the domain.

Ste

Christy Johnston
Contributor
November 1, 2023

Thanks. Our Service Account has an email address with our domain. It just seemed to take some time to be recognized as a managed account. 

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