Set Start date when issue is moved from backlog to board (in To Do)

[ronny matthies]

Hi everyone,

following situation: I want to set the "start date" field once an issue is moved from the Backlog to the board (To Do column). I tried to configure an automation to run when an issue is transitioned to the "To Do" status, but it ignores issues being transferred from the backlog to the board. Anybody has an idea?

[Alex Koxaras -Relational-]

Hi @ronny matthies 

If you are working on a company managed project you have to take into account certain things:

• You have your workflow statuses, e.g. "Open, In Progress, Done"
• You have your kanban or scrum board, which has columns, and to which you assign the workflows statuses

Having said that, you might have workflow statuses e.g. Open, In Progress, Done, but your column names are "To Do, Started, Finished". You have to be very careful which statuses you are using on your rule.

Can you share what you've created to far for the rule, as well as a screenshot of your board? It would be very handy if you could also tell use(share) your workflow statuses and the board mapping.

[ronny matthies]

Thanks @Alex Koxaras -Relational- for the quick answer. In fact I´m working on a team managed project. Please find below my columns and status configuration.

[Alex Koxaras -Relational-]

Hi @ronny matthies 

If you mean that you drag n drop from your backlog to your todo status, which is actually the same status, you just remove the issue from the backlog:

Then, to my knowledge you can't automate this. Even with the API there isn't any flag/variable/parameter provided which indicates that the issue is in/is not in the backlog.

[ronny matthies]

That´s exactly what I meant. Too sad that there is no way provided to track movement between Backlog and the (Kanban) Board :-( 

[Alex Koxaras -Relational-]

I know that there is a REST API endpoint to move tickets back n forth. Perhaps someone else from the community might know something different.