Set assignee based on if condition

[Anne Schenk]

Hi community! 

I found the exact same question I have, but the answer is from 2014. So I was wondering, is there another solution now, so I could solve this directly in JiRA without using an add on or sth.?

If not, how would you recommend to solve this in 2020?

What I want to solve:

If (assignee == Automatic)

Set assignee == reporter

If (assignee == 'prakash')

Set assignee == 'prakash'

Thank you for your help!

[Ste Wright · Accepted solution]

Hi @Anne Schenk

Expanding on Alexis' answer - this is how I would do it via Automation.

I created this as project rule - to access this you'll need to be a Project Admin and then:

1. Go to Project Settings > Project Automation (left-hand menu, near bottom)
2. Select Create Rule

I built a rule that makes the Assignee the Reporter, if Assignee is not empty. This covers both your scenarios - as setting the user automatically or manually are considered the same. The rule is:

• Trigger: Issue Created
• Condition: Issue Fields - Assignee is not empty
• Action: Edit Fields - Copy Assignee from Current Issue - to change to "copy from", click the 3-dots options icon next to the drop-down

^ In my example, I decided that if Assignee was empty, I'd keep the default rule, Reporter = Creator. But you could expand this rule using an If/Else Condition to decide if Assignee is Empty, do something else (eg. make the Reporter the Assignee or make the Reporter a specific user).

You can also create these as Global Rules as a Jira/Site Admin, via Jira Settings > System > Automation Rules. Just remember that there are monthly limits on global rule executions per product - 100 for Free instances, 500 for standard and 1000 per active user on premium. 

Ste

[Anne Schenk]

Awesome! Thank you so much for your help and describing each step @Ste Wright ! It works!

When issue created

   If assignee is empty 

      Then edit issue field assignee --> issue reporter

   If assignee not empty

      Then edit issue field assignee --> copy from issue

[Alexis Robert · Accepted solution]

Hi @Anne Schenk , 

you now have access for free to Automation for Jira in Jira Cloud : https://www.atlassian.com/software/jira/features/automation

You can build rules very easily in the interface, and it's possible to manipulate assignee values using Smart Values : https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/

Let me know if this helps, 

--Alexis

[Anne Schenk]

Thank you so much @Alexis Robert, I haven't heard of this Automation feature before! It works!