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Shared Dashboards link not found under Settings >> system

Muthukumaran_G July 31, 2020

Shared Dashboards link not found under Settings >> system

We have installed JIRA  server version 8.5.1

Kindly help us to resolve this issue.

1 answer

0 votes
Sachin
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July 31, 2020

Hello @Muthukumaran_G , did you
- Run a full background reindexing after the upgrade
- Run integrity checker to fix any existing issues
- Update all the plugins
- Check your application logs to see if there are any errors in the logs
- Try typing GG --> Type Shared dashboard in the search window

If not I would suggest you doing all the above. If you are still facing the issue check out this KB - JIRA has an empty "Shared Filters" and "Shared Dashboards" page even though there are shared filters/dashboards

Muthukumaran_G August 2, 2020

Hi sachin thanks for your reply. I did all steps that you have mentioned. But still problem exist. The shared dashbaord menu itself not found. Let me check the KB link one more time.

Muthukumaran_G August 3, 2020

Hi sachin,

  I found my issue. I have restricted the dashboard home link in SCRIPT runner using Hide/Show script. Now it is working fine. Thank you for your support

Sachin
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August 3, 2020

Glad to hear that @Muthukumaran_G ! That’s a nice find.

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