Should a lock automatically get released after you are done making an active edit?

[Raj Vora]

When I stop making an active edit to a ticket, in some instance I still have the lock which prevents others from editing the ticket.   After you are done making an active edit:

1.  Should the lock automatically get released?

2.  Are there instances when a lock will NOT get automatically released?

[Nic Brough -Adaptavist-]

Could you explain what you are seeing as a result of this "lock"?

Native Jira takes the most simple route for a web application and works off "submit an edit".   It doesn't care who has an issue open in a browser, people try to edit in their browser and it changes the issue (unless things are out of date)

[Raj Vora]

When I edit an unlocked ticket (via the edit button), I automatically get the lock which makes sense.  However when I submit my edit (via the Update button)  or cancel my edit, I still have the lock which is a bit counterintuitive.  As a result I have to manually release the lock or others can not edit the issue.

On a related note, if I click on the "Add Comment" button, it still stays "free to edit.  Get Lock" which also seems incorrect.

[Nic Brough -Adaptavist-]

Could you tell us what app you have added to Jira to provide this "lock" function?

[Raj Vora]

"Issue Lock for Jira"

I searched online to see if anyone had reported the same problem with this addon but couldn't find anything.