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Smart Values in custom fields

Tigran Shahverdyan March 28, 2020

Hi, I'm new in Jira Automation and I need your help.

When I want to copy from one user picker custom field to another  (for example I want to copy 4 users to destination field) I put  {{custom field.get(0)}} to destination custom field as a smart value, but when I want to put for example 6 values I have to put all six together in destination custom field as a smart value according  ( {{custom field.get(0)}}, {{custom field.get(1)....... {{custom field.get(6)}} }} ). How Can I do this like this                                  {{custom field.get(range)}}

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Ste Wright
Community Champion
April 12, 2020

Hi @Tigran Shahverdyan

Can you provide the whole scenario of what you're trying to achieve? This will help us visualise the issue better and help find a solution, if this remains a problem!

Ste

Tigran Shahverdyan April 18, 2020

Hi @Ste Wright 
Before coming to my question, another problem raised connected with custom field smart values. When I try to write in for example in the description or send Email with a valued user custom field {{issue."my custom field"_id}} automation Jira displays not user display name but displays user's account id.
Previously I was able to do that. 

Ste Wright
Community Champion
May 9, 2020

Hi @Tigran Shahverdyan 

Have you checked out user properties for Smart Values?

It appears to suggest on this page you can use display name also.

Ste

Like poornakj likes this
Tigran Shahverdyan May 11, 2020

Hi @Ste Wright  Thanks

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