Some issues are not displaying in kanban board

[Ramu]

Even though we added the epic links in board filter some issues are not displaying certain lables or tags below is the query for reference

project = DFNINEONEIOV AND "Epic Link" in (DFNINEONEIOV-3298, DFNINEONEIOV-3202, DFNINEONEIOV-3260, DFNINEONEIOV-3303, DFNINEONEIOV-3234, DFNINEONEIOV-3300, DFNINEONEIOV-3292, DFNINEONEIOV-11049) AND status != Closed OR project = DFNINEONEIOV AND (issuetype = Bug AND assignee = eric.turano OR creator = eric.turano AND status != Closed AND status != Discard AND status != Duplicate AND status != Integrated AND status != Invalid AND status != Resolved AND status != Unreproducible) ORDER BY Rank ASC

Currently its showing the only 3234 epic label

[Nic Brough -Adaptavist-]

Also, as well as permissions, you have quite a complex query which might not be doing what you expect it to.  Does it show the right list of issues when you use it in the issue navigator?

[Ramu]

I verified the permission  and he was in the editors group and he has browse permission to project 

[Nic Brough -Adaptavist-]

Not what I asked.  Do you get the right list of issues when you try the query in a search?

[Ramu]

Yes the count matches with issues from dashboard and issues search with same query

[Ravi Varma]

Hi @Ramu,

Please note that the users need Browse project permission for the project(s) whose issues are shown on the board.

Refer Atlassian documentation - https://confluence.atlassian.com/jirasoftwarecloud/configuring-a-board-764477974.html

Regards,

Ravi Varma

[louisdj]

You can use the permission helper to verify if the user has all needed rights to see these issues.