Some issues in done have disappeared from the board in a Jira Work Management Project

[Max Haley]

I have some issues I can see in the issue search that no longer display on the board. The board settings seem very limited in a Jira Work Management Project, it's Company Managed and "Project Management" was the template selected to create

It could be the rule where after 2 weeks the done issues will disappear? I will check the automation rules

[John Funk · Accepted solution]

Hi Max,

Yes, that's exactly it -  Done issues disappear from the board after they have been marked Done for 2 weeks. 

[Max Haley]

Thanks John! Is there a known way to override this?

[John Funk]

Nope, not right now. 

[Max Haley]

Thanks for informing John, I'll accept this as the answer

[Emma James]

Thank you for answering but it would be really useful if there was the ability to override or configure this.

Its bold to assume that 2 weeks is sufficient time to showcase when something is done. 

[Jesse Miller]

This is honestly so silly. Makes the summary report completely useless. Oh, your project is 58% complete? Nah, after two weeks it shows 14% complete now. What in the world Jira?!

[John Funk]

I don't think the summary report uses the board for it's calculation. If it does, that would obviously be an error. But I imagine it is using the actual status of the issue itself. 

[Jesse Miller]

It definitely does. I use summary report for weekly status updates and have to go set tasks to in progress and then back into closed just to get the percentage to report properly.

[John Funk]

That should definitely be reported as a bug then. 

[Thabo Basil Babedi]

01/04/2025 - Has there been an update or fix to this issue? - My shock when all Done issues disappeared on all my projects which made reporting difficult