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[Shyam Bhongle]

I have been encountering a recurring popup on every Jira page. I tried clearing the Chrome browser cache, but the issue persisted. I also attempted to access Jira using another browser (Firefox), but the problem remains.

I noticed that everything seems to work fine initially after logging in, but the popup reappears after a few minutes of use.

Could someone please assist me with this issue? Thank you!

Hash 1NLM2AH
Trace 684c5981da9d4e8fbef3d5bc0df74e95

[Mohanraj Thangamuthu]

Hello Good day. This is a Jira cloud or Jira server setup. Also whether all users are facing this issue or only you are facing this issue?

[Shyam Bhongle]

Hi, We’re using Jira Server. I’m the only one experiencing this issue, as the rest of the team doesn’t seem to be affected.

[Mohanraj Thangamuthu]

Got it. Would like to know if you have tried logging in with your account from different machine?

[Shyam Bhongle]

No not yet. I would try this. 

Thankyou Mohanraj.