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Sorting by priority at all times

Richard Phillips October 17, 2018

How can I set Jira to always sort issues by priority?  I find it seems to revert to ordering by change time...

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Victor Mutambuki
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October 17, 2018

Richard,

You can set a default priority for your tickets. Please see link below
https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html

Victor

Richard Phillips October 19, 2018

Hi Victor,

The problem is that I raise issues with priorities, but when I view them in Jira (standard & advanced display, I use both) the order always seems to fall back to "order by updated".  I change this to "order by priority", but sooner or later it seems to revert to "...updated".

I just want to have it always listing issues by "priority", and never reverting to "updated".

Richard Phillips October 19, 2018

I can't actually find "Priority schemes" anywhere, does it still exist?

Victor Mutambuki
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October 19, 2018

Richard,

Are you a JIRA Admin? Go to the cog wheel --> Issues --> Priorities --> Priority Schemes. Please see attached image.

victor

Screen Shot 2018-10-19 at 6.18.23 AM.png

Richard Phillips October 19, 2018

I am an admin, but I don't see "Priority schemes" - I see nearly all those options though, so I must be in the right place.

I see this:

2018-10-19 (2).png

Richard Phillips October 19, 2018

I'm using Jira Cloud by the way - could that explain why we see different things here?

Victor Mutambuki
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October 22, 2018

Richard,

There's a ticket out to Atlassian to allow such. please see ticket below

https://jira.atlassian.com/browse/JRACLOUD-3821

victor

Richard Phillips October 23, 2018

Thanks Victor.  I'd be happy simply to be able to see the "Priority schemes" that you have available - I suspect that would resolve my problem.

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