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Sprint report shows flat line

jurgita.juzukonyte March 2, 2020

Hello,

 

we are facing a problem with Sprint report on one of our boards. Since a few days it shows the flat line. No changes to the workflow or statuses have been done recently.

The Burndown chart looks ok.

Would anyone have any ideas ? 

Thank you in advance for your help!

Kind regards,

Jurgita

 

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Scott Theus
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March 2, 2020

Hi @jurgita.juzukonyte ,

Could you share an image of the burndown chart and the sprint report? That will help diagnose the issue. Off hand, it sounds like either you are looking at two different sprints or you are looking at the same sprint from two different boards based on different filters. 

-Scott

jurgita.juzukonyte March 2, 2020

Hi Scott,

here is the screenshot of the Sprint report for a specific Sprint

 

Sprint report.PNG

and here is the Burndown for the same Sprint

 

Burndown.PNGThank you for looking into this.

Kind regards,

Jurgita

Scott Theus
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 2, 2020

Hi @jurgita.juzukonyte ,

Could you check the estimation statistics setting of the board? (From the Active Sprint or the Backlog click the ellipsis on the right, select "Board Settings," then select "Estimation." The Board is probably set to use the Original Time Estimate" statistic and not story points. If so switch it to story points, rerun the report and it should correct.

-Scott

jurgita.juzukonyte March 2, 2020

Hi Scott,

I had the Story points on the settings for the estimation statistics but I also had "Remaining Estimate and Time spent" under Time tacking. After I removed it, the report looks good.

After setting " noneEstimation.PNG

Appreciate your help!

Kind regards,

Jurgita

Thiwanka March 25, 2020

Hi Scott,

I'm having the same issue. I have checked the options you have mentioned above. Everything is normal but the chart shows me a flat line. Please let me know how can I fix this?

 

chart.PNGsetting.PNG

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