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Stop checklist item check-off when converted to Jira issue

Katie Glenn
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March 11, 2022

Hi there! In a Checklist, when I click the "Convert item to Jira issue" option, it creates the issue ticket and then automatically checks the item off of the checklist. The item isn't done so we uncheck it but I'm concerned that leaves us open for error if someone get distracted and forgets to uncheck it.

Is there a setting that would allow me to turn off the automatic checking of the item?

 

This is the option I'm referring to

Screen Shot 2022-03-11 at 10.55.33 PM.png

1 answer

1 vote
Mohamed Benziane
Community Champion
March 13, 2022

Hi @Katie Glenn 

Welcome to the community

It seems that it's the wantef behavior from the plugin

https://herocoders.atlassian.net/wiki/spaces/IC/pages/906231827/Convert+checklist+item+to+Jira+issue

Check with the support of you can get a workaround for this.

Jack Hunter _HeroCoders_
Atlassian Partner
March 14, 2022

I can confirm that marking items as done is the correct behavior in this case. 

I'll put a ticket on the backlog to let users choose the default behavior. 

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